Tuesday, September 21, 2010

Solving_A_Case_By_BASA_Training_Rules


last updated September 2010 - you can also download this info in all the posts below in document format from this link  =  http://afyb.co.cc   , well do that after you READ IT first ! :))



From the NCR Form 42 (Quaterly Report to be submitted by Debt
Counsellor to NCR), we see the following "debt types" with
their short codes (this table is ASLO in the BASA Training manual)

DEBT TYPE
CODE
MAX TERM FROM ORIG. DATE
NEW TERM MUST NEVER EXCEED
Micro Lender
ML
Orig Term x 3

Bank - Credit Card
BC
 60 months
 60  months
Bank - Bond
BB
360 months
240  months
Bank - Overdraft
BO
 60 months
 60  months
Bank - Vehicle
BV
Orig Term x 1.5
 84  months
Retailer - Furniture
RF
 60 months
 60  months
Retailer - Clothing
RC
 60 months
 60  months
Retailer - Other
RO
 60 months
 60  months
Legal Firm / Collections
L
 60 months
 60  months
Other
O
 60 months
 60  months

From the BASA Training, based on its "debt type", we see what the
maximum term for each restructured debt should be

Interest may be reduced if :
·                     Home loans don’t solve within 240 months from date of proposal, with a maximum term of 360 months from original contract date
·                     Vehicle loans do not solve within the original contract term x 1,5 or a maximum term of 84 months from the contract date
·                     Short terms loans, loans repayable in less than 12 months, don’t solve within the original contract term x 3 from the contract date.
·                     Other agreements do not solve within 60 months from the proposal date.
___________________________________________________

·                     The interest rate reduction is done by taking the agreement with the highest rate and reducing it to the same rate as the next highest agreement
·                     If a solution is found then the reduction stops there, if not then both of those agreements are reduced to the next highest and so on
·                     If no resolution is reached at this point the debt counsellor may formulate the proposal in any way that is appropriate.

___________________________________________________end


List_Of_Creditors_Or_Respondents_For_Court_Referral_-_Mr._Adam_Gale_+_Mrs._Mary_Gale




Attention To The Attorney : Wilston Gilovine Inc.


Below is a list of parties (creditors) who must receive disbursements and summonses for the debt review case of our client, Mr. Adam Gale and his spouse, Mrs. Mary Gale  . 

You can also use this list if you're a Debt Counsellor and you were looking for a list of addresses where summonses should be sent for the various credit providers (popular creditors only).  Check below.

NB: Disbursements and summonses must be sent out no later than 6 September 2010. But we would ideally prefer to have these documents go out as early as 27 August 2010 !!


List of identified respondents

No.
Details
1)   
FNB
First Rand Bank Debt Review Centre
3 First Place, 4th Floor, Bank City
Simmonds Street
Johannesburg
Tel :  0860 36 2002
Fax :  011 352 7398
Email :  FRBDebtReviewCentre@FirstRandBank.co.za
2)   
HI-Finance, Hi-Fi Corp
JDG Trading (Pty) Limited - Customer Service & Legal
300 Kent Street
Randburg
2194
Tel :  010 211 1338
Fax :  086 6444  941
Mail: yolandb@jdg.co.za
3)   
Sanlam Personal Loans
They are represented by Direct Axis
Please use the contact details of  Direct Axis below / above
4)   
Direct Axis
DA Campus 108 De Waal Road
Diep River,  7800
Tel :  021 764 3545
Fax :  021 764 9917
Email :  ncacollections@directaxis.co.za
5)   
Wesbank Debt Review Centre
2nd Floor, Wesbank House
Enterprise Road, Fairland
Johannesburg, 1066.
Tel :  011 632 7938
Fax :  011 649 8010
Email :  wesbankdrcproposals@wesbank.co.za
6)   
ABSA
They are represented by Consumer Friend
Please use the contact details of Consumer Friend below / above
7)   
Consumer Friend (they used to be known as Easton-Berry Inc)
3 The Crescent East
Westway Office Park
Westville
3630
Tel :  031 251 4150
Fax :  031 251 4252
Email :  nca@consumerfriend.co.za
8)   
Standard Bank
Debt Review Department - Customer Debt Management
Standard Bank Centre 17th Floor
45 Commissioner Street
Johannesburg
2001
Tel :  0861 111 402
Fax :  +27 (0) 11 227 4821
Email :  DRProposals@standardbank.co.za
9)   
Nedbank
Debt Rehabilitation & Recovery Services
100 Main Street
Johannesburg
2000
Tel :  011 630 6906
Fax :  011 630 6420
Email :  debtcounselling@nedbank.co.za
10)  
Motor Finance Corporation
P. O. Box 4005
Edenvale
1610
Tel :  011 879 9222
Fax :  011 997 1195
Email :  ncadispute@mfc.co.za
11)  
Nissan Finance
They are represented by Wesbank Debt Review Centre
Please use the contact details of  Wesbank Debt Review Centre below / above
12)  
Land Rover Financial Services
They are represented by Consumer Friend
Please use the contact details of  Consumer Friend below / above
13)  
Alphera Financial Services
They are represented by BMW Financial Services
Please use the contact details of  BMW Financial Services below / above
14)  
BMW Financial Services
Mrs. Angelique Ferreira - Debt Review Analyst
Mr. Coen Ackermann - Collections Manager
No. 1 Bavaria Avenue
Randjespark Ext. 17
Midrand
1685
Tel :  011 541 7567
Fax :  012 564 7688
Email :  debt.review@bmwfinance.co.za
15)  
African Bank
59 Sixteenth Road (16th  Road)
Midrand
1685
Tel :  011 256 9323
Fax :  086 603 0951
Email :  debtcounselling@africanbank.co.za
16)  
Edgars – Edcon Group
1 Press Avenue
Edgardale
Crown Mines
2092
Tel :  0114989285
Fax :  0114989285
Email :  debtreview@edcon.co.za
17)  
RCS – RCS Cards
They are represented by Consumer Friend
Please use the contact details of Consumer Friend below / above
18)  
Sa Taxi Securitisation (Pty) Ltd
230 Jan Smuts Avenue
Dunkeld West
Johannesburg
2196  
Tel :  086182-9448
Fax :  011447-2885
Email :  debtreview@sataxifinance.co.za


Credit_Bureaus_-_NCR_Registered_Credit_Bureaus


Last updated September 2010
Contrary to popular belief amongst debt counsellors, filling the form on the NCR Debt Help website and saying that after you filled that form and submitted the consumer's details thereon, the NCR will "forward" the consumer's details to ALL the credit bureaus "notifying" them of the fact that the consumer is under debt review, as required by section 86, is NOT a PROVEN FACT !!!  There is a very high likelihood that the form on the NCR debt help website does NOT do any such thing as "forwarding" the notice to the credit bureaus. This is an assumption that is so common amongst many debt counsellors, and it may be a WRONG ASSUMPTION. I'll need to see proof of it in order to believe it !! If there is any debt counsellor who can prove to me that the credit bureaus are indeed "notified" by the NCR debt help website that a consumer is under debt review, then I will be convinced, otherwise I will stay with my position on this matter, which is that a debt counsellor MUST NOTIFY ALL THE CREDIT BUREAUS that a consumer is under debt review as is REQUIRED BY SECTION 86, period ! NOT doing this as a debt counsellor, you may be failing to follow "due process" ! You have been warned J . . .
Here is a list of the credit bureaus and their fax numbers. It appears to me that credit bureaus largely do NOT have email addresses for receiving debt review notifications, so unfortunately you'll have to go back to FAX MACHINES and send them the notification by fax.
Compuscan Information Technologies (Pty) Ltd
Fax :   021 888 2336
Consumer Profile Bureau (Pty) Ltd
Fax :   011 412 4030
Experian South Africa (Pty) Ltd
Fax :   011 463 3988
Kroll Background Screening (Pty) Ltd
Fax :   012 644 2055
Lexis Nexis Risk Management (Pty) Ltd
Fax :   086 687 3562
27866873562@faxwhiz.com
Micro Lenders Credit Bureau (Pty) Ltd
Fax :   011 412 4030
Robertsons International Reports (Pty) Ltd
Fax :   011 781 0521
27117810521@faxwhiz.com
Tenant Profile Network (Pty) Ltd
Fax :   011 234 7803
27112347803@faxwhiz.com
Transunion Credit Bureau (Pty) Ltd
Fax :   011 214 6222
27112146222@faxwhiz.com
Xpert Decision Systems (Pty) Ltd
Fax :   011 484 6588
27114846588@faxwhiz.com


27218882336@faxwhiz.com;
27114124030@faxwhiz.com;
27114633988@faxwhiz.com;
27126442055@faxwhiz.com;
27866873562@faxwhiz.com;
27114124030@faxwhiz.com;
27117810521@faxwhiz.com;
27112347803@faxwhiz.com;
27112146222@faxwhiz.com;
27114846588@faxwhiz.com;

Creditors Contact Details

ABSA
Applications = 17.1
ABSA Applications  <nca@consumerfriend.co.za>
ABSA Proposals  <proposal@consumerfriend.co.za>
ABSA Rejections Cancel Notice  <mona@consumerfriend.co.za>
ABSA Court Notice  <court@consumerfriend.co.za>




NEDBANK
Nedbank Applications  <debtcounselling@nedbank.co.za>
Nedbank Queries  <DebtCounsellingQueries@Nedbank.co.za>





STANDARD BANK
ALL Applications (17.1’s) to Standard Bank  <DRApplications@Standardbank.co.za>
ALL Proposals to Standard Bank Proposals <DRProposals@Standardbank.co.za>
ALL Court Orders to Standard Bank  <DRLegal@Standardbank.co.za>
ALL Payment related correspondence to Standard Bank  <DRPayments@Standardbank.co.za>
ALL queries to Standard Bank  <DebtReviewServices@Standardbank.co.za> ONLY
Standard Bank  <debt.counselling@standardbank.co.za>
Standard Bank  <debt.review@standardbank.co.za>





FNB, FIRST NATIONAL BANK
FNB <FRBdebtreviewcentre@firstrandbank.co.za>
JLetsatsi@fnb.co.za





DIRECT AXIS
Direct Axis  <ncacollections@directaxis.co.za>
Sanlam Personal Loans <nazleyb@directaxis.co.za>




WESBANK
Wesbank Applications <wesbankdrc@wesbank.co.za>
Wesbank Proposals <wesbankdrcproposals@wesbank.co.za>




HI FINANCE, HI-FI CORPORATION
JOSHUA DOORE, JD GROUP, JD TRADING
Hi-Finance Hi-Fi Corp JD Group  <yolandib@jdg.co.za>




MFC, MOTOR FINANCE CORPORATION
MFC Motor Finance Corporation <ncadispute@mfc.co.za>




AFRICAN BANK
African Bank <debtcounselling@africanbank.co.za>





ALPHERA FINANCIAL SERVICES
BMW FINANCIAL SERVICES
BMW Financial Services <debt.review@bmwfinance.co.za>
Angelique Bowen <angelique.bowen@bmwfinance.co.za>
Blanche Garcia <blanche.garcia@bmwfinance.co.za>





CITY OF JOHANNESBURG
City of Johannesburg <nca@joburg.org.za>





SA TAXI SECURITISATION, TAXI FINANCE
SA Taxi Finance <debtreview@sataxifinance.co.za>
fax 0114472885





EDCON GROUP
Edgars Edcon Group <debtreview@edcon.co.za>
email address above is correct ! verified by Sharon from Edcon 0114989285
  - Edgars
  - Jet
  - JetMart
  - Legit
  - Boardmans
  - Red Square
  - Discom
  - CNA
  - Prato
  - Jet Shoes
  - Temptations
  - National security corporation






CONSUMER FRIEND, EASTON-BERRY
Consumer Friend <nca@consumerfriend.co.za>
    they represent a LOT of shops and retail creditors, pls see their list below






ATLAS FINANCE
Atlas Finance <kobus@atcorp.co.za>






CAPITEC BANK
Form 17
ccsforms17@capitecbank.co.za
Fax number - (086) 011 1145
All Debt Review forms except Form 16
Proposals:
ccsproposals@capitecbank.co.za
Fax number – (086) 011 1146
All Debt Review proposals and corresponding Form 16’s relating thereto.
Court Documents:
ccsdebtrevieworders@capitecbank.co.za
Fax number - (086) 011 1147
All Debt Review court documents (applications & orders).







Mr. Price Group
debtreview@mrpricegroup.com






RCS – RCS Cards
They are represented by Consumer Friend
Please use the contact details of Consumer Friend below / above






Consumer Friend (were previously known as Easton-Berry)
Kindly take note that Consumer Friend has been mandated by the following retailers to deal with their debt review process on
their behalf:
• Woolworths (Visa, Store Card & Loans)
• Truworths (Identity, YDE, UZZI, Spitz, Truworths)
• RCS (Card & Loans) (RCS Cards, RCS Credit, RCS Loans, RCS Personal Loans, Queenspark),  But we DONT handle  "RCS Home Loans" !
• The Foschini Group (Foschini, American Swiss, Markham, Exact, Sterns, Donna Claire, Fashion
Express, Sportscene, Totalsports, @ Home, Due South, Luella, Matrix)
• Massmart (Division of RCS Credit) – (Game Stores, Dion, Dion Wired)
• Absa Bank Ltd
===========================
We confirm that we accept Notice of Service / Court Applications either via:
 Email: court@consumerfriend.co.za
 Fax: 031 251 4252
 Registered mail: PO BOX 1026, Durban, 4000
===========================
We wish to advise that as of 2 AUGUST 2010, ABSA BANK will take back full control
of it’s debt review portfolio which has been managed by Consumer Friend for the last 12 months.